When one of our customers has a question, needs support with a product or even wants to find their nearest store then our friendly Customer Service team are only a phone call away. The team take calls from our customers shopping online and in stores as well as people who have a query about a product or want to place an order. Supporting our stores across the UK, as well as our website, the phone never stops ringing in this busy team!
Cath Kidston produce such a wide range of items in different prints that customers love having someone to ring up and talk their choices through with. Our customer services team know the range inside and out and work closely with our Buying team to make sure the know all about new additions to the range before they are available in store. Working in this department can mean early starts or late finishes depending on shifts but you’ll have a spring in your step coming to work to enjoy the buzz of the busy, high energy team.
Either you’ll be a real Cath Kidston enthusiast before joining Customer Services or we’ll soon make one of you! You should have great people skills and be a natural listener as well as the ability to explain clearly and find solutions. Energetic and able to work at pace, you’ll love a busy environment and enjoy making sure every customer is a happy customer.